Kinsa for Schools - Help Center

Parents have been coming to me with questions! What do I do?

While you get access to Kinsa's FLUency team, parent questions are better directed to our Customer Happiness team!

If parents are calling to report a missing thermometer order, click here for instructions on what to do.

If parents are calling with questions about anything else (especially questions related to using their thermometer), direct parents to the following two sources:

  • Kinsa's FAQ page
  • - please tell them to include as much detail about their question as possible!